]> BusinessandLaw.com http://www.businessandlaw.com/articles/taxonomy/term/22/0 Business and Legal Resources, News, and Articles en Quality Customer Service http://www.businessandlaw.com/articles/customer-service Knowing What is Good Customer Service Satisfaction Thu, 31 Aug 2006 23:22:54 -0400 Crisis with a Customer http://www.businessandlaw.com/articles/customer-crisis Crisis Management Thu, 15 Jun 2006 19:47:23 -0400 Retaining Customers http://www.businessandlaw.com/articles/customer-service/retaining-customers How to Keep your Customers Coming Back Sat, 10 Jun 2006 19:29:48 -0400 Customer Satisfaction http://www.businessandlaw.com/articles/customer-service/customer-satisfaction 5 Steps To Making Your Customer Happy Tue, 02 May 2006 16:13:06 -0400 Which Is Better: Repeat Business Or New Customers? http://www.businessandlaw.com/articles/customer_service/which_is_better_repeat_business_or_new_customers by Paul Lemberg Fri, 24 Mar 2006 13:32:17 -0500 Customer Feedback Techniques http://www.businessandlaw.com/articles/customer_service/customer_feedback_techniques by Eric Garner Wed, 01 Mar 2006 00:45:10 -0500 Is Bad Customer Service Killing Your Business? http://www.businessandlaw.com/articles/customer_service/is_bad_customer_service_killing_your_business by Tim Knox Thu, 19 Jan 2006 22:28:52 -0500 Does Your Customer Service Suck? http://www.businessandlaw.com/articles/customer_service/does_your_customer_service_suck by Darryl Gee Mon, 21 Nov 2005 12:44:43 -0500 Great Customer Service Is The Foundation Of Business Success http://www.businessandlaw.com/articles/customer_service/great_customer_service_is_the_foundation_of_business_success by Robert Boduch Mon, 21 Nov 2005 11:54:42 -0500 Keeping the Human Element in Customer Service http://www.businessandlaw.com/articles/customer_service/keeping_the_human_element_in_customer_service by Kingston Amadan Mon, 21 Nov 2005 11:52:04 -0500 Ten Ways To Improve Your Customer Service http://www.businessandlaw.com/articles/customer_service/ten_ways_to_improve_your_customer_service GoArticles.com Sun, 14 Aug 2005 12:15:27 -0400 The Golden Rules For Providing Good Customer Service http://www.businessandlaw.com/articles/customer_service/the_golden_rules_for_providing_good_customer_service by Yaro Starak Tue, 02 Aug 2005 21:20:34 -0400 Make An Action Plan To Improve Customer Service http://www.businessandlaw.com/articles/customer_service/make_an_action_plan_to_improve_customer_service by Kevin Dervin Fri, 08 Jul 2005 23:37:13 -0400 Communicating When A Crisis Strikes http://www.businessandlaw.com/articles/customer_service/communicating_when_a_crisis_strikes by Robert F. Abbott Fri, 17 Jun 2005 19:31:38 -0400 Providing a Rewarding Experience for Your Customers http://www.businessandlaw.com/articles/customer_service/providing_a_rewarding_experience_for_your_customers by John Stanley Fri, 17 Jun 2005 19:29:25 -0400